Shipping policy

Shipping policy

Free tracked shipping
All orders ship for free with tracking.

Where we ship
Netherlands, Belgium, Germany, Luxembourg, Austria, France, Italy and Czech Republic.

Processing time
Orders are processed within 1–3 business days.

Delivery time
Most orders arrive within 5–10 business days after processing — in total, usually 8–18 days from the moment you order. Orders are shipped from our fulfilment partner’s international warehouse.

Tracking
As soon as your order ships, you'll receive an email with your tracking number.

Customs and taxes
All prices include VAT. There are no extra customs fees or import taxes for deliveries within the EU.

Delayed or lost parcels
If your order hasn't arrived within 15 business days of shipping, email us at hello@gevondi.nl and we'll sort it out.

Address
Please double-check your shipping address at checkout. We can't be responsible for parcels sent to an incorrect address provided by the customer.